Loop Hearth Tidy

Delivery Service:

• Orders placed before 12 pm are usually dispatched the same day via APC on a Next Day service.
• Large items like large push mowers may be shipped on a two-day service with UPS.
• Most parcels arrive within 1-2 working days from dispatch, but delivery dates cannot be guaranteed.

Delivery Times & Exceptions:

• Some postcodes and peak periods may experience longer delivery times.
• If your order contains multiple parcels, they may arrive separately due to courier weight restrictions or high demand. This is beyond our control.

Tracking & Updates:

• If you provide a valid email and/or mobile number at checkout, our courier will send updates via text or email.
• Estimated delivery times (ETAs) are provided for convenience but may change due to unforeseen circumstances.

Shipping Restrictions:

We do not ship to Northern Ireland or the Republic of Ireland.

Need Help?

• If you need an update on your delivery, call us on 01786 357057, and we’ll be happy to assist.

This information forms part of our Terms & Conditions, which can be found here.